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Was ist denn da los? GW baut um

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Murphy:
Eine interessante Stellenausschreibung auf der GW-Homepage: http://careers.games-workshop.com/2014/01/15/customer-experience-interim-2-years-nottingham-uk/


Customer
Experience (Interim – 2 years): Nottingham, UK
--- Zitat ---About the Job

Do you want to help Games Workshop revolutionise its customer experience?

We are looking for someone to spend the next two years turning over every –
and we mean every – stone to find opportunities for how we can improve
the customer experience in our stores and recommend the ones that will work. We
aren’t talking about incremental improvements; we want to completely re-imagine
what it is like for people coming into our stores, engaging with and buying our
wonderful miniatures.

For the duration of the post you will be exploring opportunities all over
the world, trying out the ideas and talking to both the people who designed
them and the people who use them. You will need to agree your plans directly
with the CEO and provide regular updates on your progress. Your final report to
the CEO will need to include workable proposals for how we can transform the
customer experience in our stores so that the chosen initiatives can be handed
over to our strategic projects team.

It should be obvious that this role will require a huge amount of
travelling on your own to find these opportunities, to observe them in action
and, most importantly, to try them out for yourself. To be successful you will
need to be truly obsessed with the customer experience.

--- Ende Zitat ---

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