Ich habe kürzlich ein Statement erhalten hinsichtlich einiger Komplikationen von BTD.
Ich selbst war nicht betroffen weil ich über den Zeitraum keine Bestellungen vorgenommen habe.
Auch wenn ich somit kein Leidtragender gewesen bin, finde ich es einen feinen Zug das man zumindest den Umstand rechtfertigt.
Das ganze ist gekoppelt mit einem Gutscheincode welcher jeder angemeldete User (die Anmeldung ist kostenlos) erhalten hat, unabhängig davon ob er nun davon betroffen war oder nicht.
Auszug der Mail:
Dear Customer,
Earlier this year we suffered a couple of major catastrophies that affected our service to our customers. I would like apologise for the long delays and problems some of you suffered over the last couple of months.
I was away from the office earlier this year and was unable to work for many weeks. As some of you already know, my Father became very ill at the end of last year as his Congestive Heart Failure stepped into high gear. After several trips to the Hospital, the Doctors changed his long list of medications and the improvement was noticeable and cause for much happiness. This happiness was short lived as he quickly fell into decline. In February he was rushed into the Emergency Room and admitted into ICU. The change in meds had caused major problems but I will spare you all the details. I nearly lost him, twice!
To compound the problem, our casters were laid low by a serious bout of the flu. They were closed for 2 weeks and it took another couple of weeks to try and return to full production. This was devastating.
I returned to work at the beginning of March and full effects of the disaster quickly became apparent. We are all working hard and nearly all of the problems have been sorted out. I will do my best to ensure this doesn\'t happen again.
I really appreciate your patience and understanding.
Autor
Thema: Statement Black Tree hinsichtlich Versandverzögerungen (Gelesen 1443 mal)